Dear GOTD users,
please note that we are aware of the problem and have reported it to the developer.

The registration process is performed on the developer's side and we can't influence it anyway and correct it quickly. Please note that every promo on our site get's tested and there were no problems with obtaining the email or registering it, otherwise it won't appear here today. But unfortunately, things may go wrong anytime during the promo and sometimes this really happens.

As we can see, there are much less complaints than the downloads, so this means that the problem
is not massive, but selective. Maybe it is caused by the high server load or maybe is connected with some email providers that don't let the reg letters in. So please check your spam folders or try to use another email address
as an alternative.

Also, please don't forget that there are different time zones and the developer is not fixing the problem because he doesn't care, but simply because the day is over and there is nobody left in the office. All these things might sound simple, but many users seem to forget about them often. Just remember that this is not done intentionally and the developer will gladly fix everything by answering emails or prolonging the promo.

Hope for your understanding and a little patience, as we work for you every day during the last 10 years! I really hope that GOTD project deserves little loyalty from it's visitors.

Helen  –  5 years ago  –  Avez-vous trouver ce commentaire utile ? oui | non (+22)

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